- Form Filling
Our staff will sit down with you and complete the visa application form on your behalf at our Premium Lounge. If you wish to have this service, you should inform reception/information desk when you arrive at the VAC. Separately, this service is made available at SAR 40 per form filled.
- Documents - Photocopy / Fax / Email service
If you advise our service staff that you need photocopies of certain recommended supporting documentation, for a fee of SAR 2 per page our staff will take copies for you and for a fee of SAR 10 per page you can receive a document by fax/email.
you can pay by ATM Card (no commission) or VISACARD, MASTERCARD (3,1% commission) .
Applicants could have their photographs taken for an additional fee of SAR 40 for six photos.
Disclaimer and Terms and Conditions
- The Short
Messaging Service (‘SMS’) provided to Visa Applicants is to update on
current status to the applicant with regards to Visa Application Process.
The information provided by SMS is based on the information provided by the
Consulate of France in Jeddah - KSA.. While Solex Plus ensures that infrmation is
made available to the visa applicant promptly and accurately, the Visa
Applicant shall at all times be responsible for providing and maintaining an
SMS text compatible mobile phone number where Solex Plus can send text messages
regarding the status of the Visa Application to the Visa Applicant. The Visa
Applicant is responsible for ensuring connection to a mobile network capable
of receiving the SMS Services. The Visa Applicant understands that if The
Visa Applicant‘s mobile phone is switched off, disconnected for any reasons
or is out of coverage for a period of 24 hours or more, The Visa Applicant’s
mobile network provider may delete any SMS messages to be received by The
- The time
to deliver the SMS is dependent on several factors such as upon the traffic
on the mobile network and whether The Visa Applicant mobile phone is within
reach and switched on and cannot therefore be guaranteed by Solex Plus. Solex Plus is not
a mobile network operator and does not guarantee the delivery of SMS text
- The Visa
Applicant confirms that the Visa Applicant has provided the accurate mobile
number for receiving SMS and that the Visa Applicant is the owner or its
legitimate user, or that the Visa Applicant has the consent of the owner or
legitimate user, of the mobile phone using for the Services. The Visa
Applicant acknowledges that using another person's mobile phone/providing
inaccurate mobile phone number/unauthorized use of mobile phone number for
receiving the SMS may entail disclosure of Visa Applicant‘s confidential
information which disclosure shall be at the sole risk of the Visa Applicant
Services, once purchased, will be available to the Visa Applicant from the
time of application till complete processing of the application or such
other period as Solex Plus may advise via our website located at
http://fr.vfsglobal.sa.com/. Solex Plus reserves the right to withdraw this service
at any time and without notice.
- The Visa
Applicant must not use (or permit any third party to use) the SMS Service to
send any message or communication which is Spam, illegal, offensive,
abusive, indecent, obscene or menacing or causes annoyance, inconvenience or
needless anxiety or infringes the rights of third parties. Solex Plus reserves the
right to withdraw the SMS service to such Visa Applicant if The Visa
Applicant is in breach of this paragraph 4. Solex Plus may also withdraw the
Services if Solex Plus in its sole discretion apprehends that the SMS service is
being used for such purposes.
operational reasons Solex Plus may vary the technical specification of the Services
with or with out notice. In the event of any change to the Service these
Terms and Conditions is to be treated as varied accordingly.
- The Visa
Applicant acknowledges that the SMS Services may, at any time, be adversely
affected by problems with The Visa Applicant mobile phone network, force
majeure events including, without limitation, interference to the network
coverage. Solex Plus is not responsible or liable to The Visa Applicant for any
loss, damage or expenses incurred directly or indirectly by The Visa
Applicant as a result of any difficulties experienced by the Visa
Applicant‘s mobile phone service provider. Subject to the constraints
described within this paragraph 7, Solex Plus shall carry out the services with
reasonable care and skill
- If The
Visa Applicant does not receive SMS relating to these Services. The Visa
Applicant should inform Solex Plus through email or Helpline numbers.
- The SMS
service delivers the Visa Application Status based on the information
received by Solex Plus from the Consulate of France in Jeddah.
- To use the
Services, The Visa Applicant should refer to the instructions available on
the http://fr.vfsglobal.sa.com/ website. The Visa Applicant agrees to comply
with all instructions we may give concerning the Services, including any
security instructions. We will be entitled to treat any failure by Visa
Applicant themselves to comply with these instructions as a breach of these
Terms and Conditions, which will entitle us to deny Visa Applicant access to
- The Visa
Applicant is responsible for paying charges for the message origination.
Charges once paid for SMS service will not be refunded under any
- The Visa
Applicant shall at its sole risk be responsible for taking all reasonable
steps to prevent unauthorized persons gaining access to the Services.
- While Solex Plus takes every precaution
transmission of information to transmit information. Solex Plus shall not be
responsible or liable for any unforeseen events and circumstances beyond the
reasonable control of Solex Plus.
- Solex Plus may in
its sole discretion temporarily suspend the provision of the Services if
such provision could materially affect the quality of any telecommunications
service, including the Services, provided by Solex Plus.
- Solex Plus
specifically excludes all liability of any kind (including negligence) in
respect of any third party information or other material made available on,
or which can be accessed using SMS text services.
- This Terms
and Conditions is governed by the law of Saudi Arabia and both parties
submit to the exclusive jurisdiction of the courts in Jeddah-KSA
Data Protection Notice
The privacy and protection of personal data is very important to Solex Plus,
including all its other brands and affiliates (hereinafter ‘’). Solex Plus complies
with any mandatory data protection legislation when collecting and
processing personal data. Whenever you are in the process of applying for
SMS Service through a visa application centre we may collect and store
(subject to Consulate guidelines), as the case may be, the following
information: Your Full Name, Your Mobile Number & Email id, Your Language
Preference of SMS, and the country for which you have applied for a VISA for
the purposes of processing your visa application.
to third parties
In accordance with all mandatory data protection legislation your data may
be disclosed to third parties processing data on behalf of. In this context
your data may also be transferred abroad. Your data may be disclosed within
Solex Plus to other than the collecting entity. Data may be used by these other Solex Plus
entities to the same extent as the collecting Solex Plus entity is entitled to use
it. Your data is treated as confidential and will not be disclosed to third
parties, save for the purpose of Solex Plus fulfilling its contractual obligations
vis-à-vis you, or if required under mandatory law, particularly if requested
by the competent authorities or for the purpose of enforcing Solex Plus’s rights.
- Use of data
Collected data will be processed in good faith and will be used in order to
transmit your Visa Application status via SMS & Email. We do not intend to
use your information for any other purpose, except that if you have given
consent, we may use your information for the purposes of sending you related
marketing information (such as airline advertisements), which is normally
included by us when we return your passport to you and/or sent to you by
e-mail if you have given us an e-mail address. Please contact Visa
Application Center, Madina Road , Jeddah, Saudi Arabia. Your information is
held by us in the computer server(s) located in UK, London and India,
Mumbai. It will also be accessed and held by our affiliates currently based